Frequently Asked Questions

F-Pay is a leading online payment platform based in India, offering services for both businesses and consumers. We provide secure credit card payments, bank transfers, and utility bill payments through our comprehensive financial solutions.

For F-Pay Business:
F-Pay Business accounts are managed via our website. To create a business account, visit our website and click the “Sign Up” button. Complete the registration form with your business details and contact information. Follow the instructions in the verification email to activate your account.
For F-Pay B2C (Consumer):
F-Pay B2C accounts are available through our mobile app, which is currently available on the Google Play Store. Download the F-Pay app from the Play Store, open the app, and select “Sign Up” to create your account. Enter your personal details and follow the in-app instructions to complete the registration and verification process. The app will be available on the Apple App Store soon.

F-Pay supports various payment methods including credit card payments, bank transfers, and utility bill payments. Our platform is designed to handle these transactions efficiently, providing a convenient payment experience.

F-Pay prioritizes your security by using advanced encryption technology to protect your data. We do not share any personal information with third parties. All documents and data are used solely for security purposes and to ensure the safety of your transactions.

If you forget your F-Pay password, use the “Forgot Password” link on the login page. For web users, follow the email instructions to reset your password. For app users, follow the “Forgot Password” option in the app to receive reset instructions.

Yes, you can track all your transactions. Web users can view their transaction history through the F-Pay Business dashboard, while app users can access their transaction details within the F-Pay B2C app.

For support, use the “Contact Us” link on our website or within the F-Pay app. You can also email us at support@f-pay.co.in or call our helpline at 9146000313.

Fees for using F-Pay vary based on the type of transaction and services. For detailed information about our fees, visit our “Pricing” page or contact our support team.

F-Pay currently operates only within India. We focus on enhancing our services within the Indian market and do not offer international services at this time.

To update your account information, log in to your F-Pay Business account via our website or your F-Pay B2C account through the app. Navigate to the “Profile” section to modify your personal or business details.

If you encounter an issue with a transaction, contact our customer support team immediately. Provide detailed information about the transaction to help us resolve the issue quickly.

To close your F-Pay account, contact our support team for guidance. We will assist you in closing your account and ensuring that your data is handled securely.

F-Pay was founded by Mohammad Faizan, a prominent figure in the financial technology sector, dedicated to improving online payment solutions.

F-Pay’s brand ambassador is Shiv Thakre, a well-known personality who represents our commitment to innovation and excellence in payment services.

F-Pay offers a range of features including credit card payments, bank transfers, and utility bill payments. Our platform is designed to facilitate various financial transactions in one convenient place.

F-Pay complies with all relevant financial regulations in India, ensuring that all transactions are conducted in accordance with local laws and industry standards.